Privacy Policy

At Connect Overseas, we respect and protect our clients’ privacy and personal information. Therefore, we have developed this Privacy Policy describing the procedures we use in collecting, using, storing, and protecting your information when you interact with our services, visit our website, or engage with us – online or offline.

1. Information We Collect

We collect the following information when you avail of our services or get in touch with us:

• Full name
• Email address and phone number
• Date of birth and nationality
• Passport and visa-related information
• Educational qualifications and transcripts
• Financial and sponsorship information
• Communication records and communication preferences

2. Uses of Personal Information

Your information is collected purely for serving you better, which is essentially to:

• Process student visa and university applications
• Offer guidance and consultancy tailored to your needs
• Keep you informed about updates, special offers, and important notices
• Compliance with legal procedures and regulatory requirements
• Improve the website, services, and overall client experience

3. Information Sharing and Disclosure

We do not sell, lease, or trade your data. However, some share your information with the following:

• Partner universities and educational institutions
• Immigration and visa authorities
• Legal or regulatory agencies when required by law
• Independent service providers supporting our operations (courier, payment gateway, etc.)

Moreover, all third parties are bound by contractual confidentiality and security obligations.

4. Data Security

Connect Overseas employs strong security measures to protect your data against theft, alteration, unauthorized in-disclosure, and destruction. These measures include secure server storage, password protection, encrypted database, and limited access by staff.

5. Your Rights and Choices

As a User, you have the following rights:

• Access your data, and correct it where required and to keep it accurate;
• Request the deletion of your personal data (where applicable);
• Withdraw your consent for the marketing communication at any time;
• Complain in relation to the perceived mishandling of your data.

To exercise your rights, please contact us at enquiry@connectoverseas.com

6. Cookies and Website Tracking

Our website may place cookies and use tracking services to render smooth functionality and good user experience. However you can disable cookies from the browser settings; however, please note that this may result in certain features ceasing to work.

7. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in regulation, practice, or otherwise. When we do so, the new version will be placed on our website, and the effective date updated.

8. Contact

If you have questions about this Privacy Policy or our treatment of your personal data, please contact:

• Email: enquiry@connectoverseas.com
• Telephone:  70878 33735
• Website: www.connectoverseas.com